Privacy Statement

Privacy Statement

DeliDirect.com knows that you care how information about you is used and shared. We appreciate your trust that we will use your information carefully and sensibly. This notice describes our privacy policy. By visiting DeliDirect.com, you are accepting the practices described in this Privacy Notice.

What About Cookies

Cookies are alphanumeric identifiers that we transfer to your computers hard drive through your Web browser. These enable our systems to recognize your browser and to provide features such as automatic login and permanent shopping carts for storage of items in your Shopping Cart between visits.

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of the DeliDirect.com coolest features, and we recommend that you leave them turned on when visiting our site.

To learn more about cookies please visit The Unofficial Cookie FAQ.

Automatic Information

We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain other types of information when your Web browser accesses DeliDirect.com.

Examples of the other information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) click stream to, through, and from our Web site, including date and time; cookie number; and products you viewed or searched for.

A number of companies offer utilities designed to help you visit Web sites anonymously although we will not be able to provide you with a personalized experience at DeliDirect.com if we cannot recognize you, we want you to be aware that these tools exist.

A search for Internet Privacy Software will provide some choices for you.

Information from Other Sources

For reasons such as improving personalization of our service (for example, providing better product recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.

Information You Give Us

We receive and store information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our store(s), and communicating with you.

You provide most such information when you search, buy, bid, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; make an order or an Auction bid; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; by providing employer, school, or other such information; participate in Discussion Boards; provide and rate Reviews. As a result of those actions, you might supply us with such information as your name, address, and phone number; people to whom purchases have been shipped, including address and phone number; other people; content of reviews and e-mails to us; and financial information, including Social Insurance/Social Security and Drivers License numbers.

Information Collection, Use, and Sharing

Deli Direct is the sole owners of the information collected on this website. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

E-mail Communications

To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from DeliDirect.com if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers but we do not provide our list to any other companies outside of the those described in our Privacy Notice. If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this by selecting unsubscribed in the newsletters menu.

You will always receive confirmation messages from us when placing an order or when your order is shipped.

With Your Consent

Other than as set out in our Privacy Notice, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Agents

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Promotional Offers

Sometimes we send offers to selected groups of DeliDirect.com customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your account newsletter preference as that is how we will send out our promotions.

Business Transfer

As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that another company purchases DeliDirect.com, or its assets are acquired, customer information will of course be one of the transferred assets.

Protection of DeliDirect.com and Others

We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of DeliDirect.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

How Secure Is Information About Me

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

All personal information entered at DeliDirect.com is protected by 128-bit SSL security.

DeliDirect.com takes your credit card information security very seriously and that is why we choose First Data as our Credit Card processor.

What Information Can I Access

DeliDirect.com gives you access to information about you, your account, and orders for the limited purpose of viewing and, in certain cases, updating that information.

What Choices Do I Have

As discussed previously, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such DeliDirect.com features as Creating An Account, and Permanent Shopping Carts. You can add or update certain information on pages such as those listed in the "My Account" pages. When you update information, we usually keep a copy of the prior version for our records. If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this in the newsletter menu.

Redress

If you feel that we are not abiding by this Privacy Policy, you should contact us immediately via telephone at (800) 321-3354 or via email at info@delidirect.com and we will address your concerns immediately.

Children

DeliDirect.com does not sell products for purchase by children. If you are under 18, you may use DeliDirect.com only with involvement of a parent or guardian. If your child has provided us with personal information please contact us and we will remove it from our system.

Conditions of Use, Notices, and Revisions

If you choose to visit DeliDirect.com, your visit and any dispute over privacy is subject to this Privacy Notice and our Conditions Of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Illinois. If you have any concern about privacy at DeliDirect.com, please send us a thorough description and we will try to resolve it. Our business changes constantly. This Privacy Notice and the Conditions Of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our web site frequently to see recent changes.

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